Key Benefits
Slash Costs
Cloud phone systems dramatically reduce call costs versus traditional lines. Most businesses save 50-70% on their monthly phone bills by switching to Teams or Zoom Phone.
Work Anywhere
Your team already uses Teams or Zoom for meetings — now they can make and receive phone calls from the same app, on any device, anywhere in the world.
Unified Communications
Calls, video meetings, chat, and file sharing — all in one platform. No more juggling separate apps. Everything your team needs in a single interface.
Feature Rich
Call queues, auto-attendant, voicemail-to-email, video conferencing, screen sharing, call recording, and calendar integration — all built in.
How It Works
Requirements Analysis
We assess your current phone usage, call volumes, remote work needs, and existing Microsoft 365 or Zoom licences to recommend the right platform.
System Design
We design your call flow — auto-attendant menus, ring groups, queues, voicemail routing, and extension assignments — tailored to how your team works.
Migration
We port your existing phone numbers, configure desk phones or softphones, set up the apps your team already uses, and test everything before going live.
Training & Support
Full training for your team on making calls, transferring, using the mobile app, and managing voicemail. Ongoing support for any changes needed.
Frequently Asked Questions
What is VoIP?
Voice over Internet Protocol (VoIP) means your phone calls travel over your internet connection instead of traditional copper phone lines. This dramatically reduces costs and enables features like video conferencing, chat, and remote extensions.
How much can I save vs traditional phones?
Most businesses save 50-70% on monthly phone costs by switching to cloud phone systems. The savings come from lower call rates, no line rental fees, and free internal calls between offices and remote workers.
Should I choose Microsoft Teams or Zoom Phone?
If your business already uses Microsoft 365, Teams Phone is the natural choice — it integrates directly into Outlook, SharePoint, and the apps you already use daily. If your team relies heavily on Zoom for meetings, Zoom Phone keeps everything in one platform. We'll help you pick the right fit for your workflow.
Can I keep my existing phone numbers?
Yes, absolutely. We port (transfer) your existing numbers to the new system. Your clients and contacts won't notice any change — same numbers, better service.
Can remote workers use the system?
Yes. Both Microsoft Teams and Zoom have mobile and desktop apps for iOS, Android, Windows, and Mac. Remote workers can make and receive calls on their business number from anywhere with internet access.
What happens if the internet goes down?
Both platforms include failover options — calls can be forwarded to mobile numbers automatically if the internet drops. For businesses that need guaranteed uptime, we can configure redundant connections.
Ready to modernise
your phone system?
Book a free consultation and find out how much you could save by switching to Microsoft Teams or Zoom Phone.